Methods of Payment: Major credit cards accepted; Visa-MasterCard-American Express,
Discovery, company checks, bank wire transfers. Open billing accounts: net 30-day
terms with approved credit. Initial order(s) will have to be credit card or check in advance.
Contact us at sales@daggertools.com for additional details.
Sales Tax: All Michigan based companies will be required to complete and qualify for
Resale tax exempt status. All Over the Counter sales originating from Michigan
residences will be accessed Michigan sales tax. If required by law by other states
we will advise you at the time of order if sales tax is required.
Qualified Reseller/Distributor: will be required to complete a business profile and
receive approval of eligibility for reseller status.
Return Policy: All products must have received a RGA No prior to return. Any products
Older than 90 days or not in new condition could be rejected or subject to
A restocking fee. Only products sold by Dagger Tools will be
accepted.
Shipping Policy: For Resellers and Performance Builders Co-operative; all orders will
be shipped most economical method. We require for all open account shipments a
defined shipping carrier and a business account number. We can accommodate
most premium or expedited shipping methods.
For Over the Counter-retail: All orders will be shipped the most economical method.
From time to time Dagger Tools will offer promotions covering order shipping charges.
These promotions will only apply to standard ground service and not premium
overnight services. If you preferred shipping method please advise us on your order
form at time of order .
International Customers(non-USA or Canadian): We can accommodate Shipping
worldwide. We will select the most appropriate shipping method an advise you by email
prior to shipping of the total cost’s for your approval. A $10.00 handling fee
per order may apply. You will be responsible for any importation or service charges
required to clear you order.
Special Packaging Requirements: if your require crating or non-traditional packaging
we will quote charges during order acceptance.
Orders, Minimum: for Resellers/ Distributors only, require a minimum order value of
$25.00. All products offered in case/carton quantities will not be broken. Order add-ons
are acceptable prior to shipment.
Orders Placed To:
Please address all purchase orders as followed:
Dagger Tools
47757 West Rd, Unit C-106
Wixom, MI. 48393
Orders can be faxed to (248) 735-2730 or emailed to info@daggertools.com
Phone orders to (248) 735-1123 between 8:30am and 6:00pm E.S.T, Monday through
Friday or mailed to the above address.
Pricing Policy: Dagger Tools is not responsible for typographical errors. Prices are
subject to change without notice. We will advise of any price changes
for your approval prior to order acceptance.
Back Orders: We will hold all backorders until inventory is available. When we confirm
your order we will advise if order will not be shipped complete. Notify us if you wish to
cancel.
Freight Claims: Freight claims for lost or damaged freight must be filed with the carrier.
Although the responsibility is with the carrier, please notify us immediately so that we
may be of assistance. Please keep all cartons and photos of received condition is
encouraged until claim is remedied.
Shortage or wrong items received: We require notification within 48 hours of receipt of
shipment of any claimed shortage or wrongfully received products. We will prepay
replacement of any ordered items shipped at our error.
Customer Service Hotline: If we can assist you any questions or recommendations
prior to placement of an order or after receipt of your order you need require further
assistance contact us at:
Dagger Tools
47757 West Rd. Unit C-106
Wixom, MI. 48393
Phone: 248-735-1123
Fax: 248-735-2730
Email: info@daggertools.com
We will make every attempt to resolve any and all issues in a 24 hour time period after
receipt of your inquiry.
